What is a consequence of not maintaining Graeter's standard in candy?

Maintaining Graeter's standard in candy is vital for ensuring a consistent and high-quality product that meets customer expectations. When these standards are not upheld, it can lead to poor customer feedback as people may find the products unsatisfactory or not aligning with the quality they expect. This negative feedback can significantly impact customer loyalty and trust in the brand. Additionally, when customers are unhappy with a product, they are more likely to return it, leading to increased return rates and decreased sales. This chain reaction underscores the importance of maintaining quality standards to preserve the brand's reputation and customer relationships.