When is it advisable to offer product samples to guests?

Offering product samples to guests is particularly advisable when they express curiosity or skepticism about the taste of a product. This situation presents an opportunity to engage with the customer, address their concerns directly, and enhance their overall experience. Sampling can help to eliminate doubts and encourage customers to feel more confident in trying or purchasing the product.

In contrast, offering samples during store closing or while cleaning might disrupt operations or create a negative impression. Additionally, providing samples when the store is crowded might not be effective; customers may be less receptive when they feel rushed or overwhelmed. Thus, strategically offering samples in response to customer inquiries about taste maximizes their utility and fosters a positive interaction.